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BDC can personalize or decorate a wide range of items, including small business promotional marketing materials, corporate gifts, baseball team hats, t-shirts for events, and much more.
You can place an order by contacting us through our website, Facebook Page, or by phone/Text. We'll discuss your needs and provide you with options that fit your budget and look great.
Turnaround times vary depending on the complexity and quantity of the order. We'll provide an estimated delivery date when you place your order.
You have around 24 Hours to cancel or modify your order to be sure you receive a full refund. You are encouraged to reach out any time you need to cancel or make a change even after 24 hours as depending on where in the project we are, there still may be time.
Custom products are usually unique and special to those who order them, but we will do our best to make sure you are satisfied, even if you are canceling an order.
Yes, we offer assistance with artwork creation and alterations to ensure your brand or design looks perfect.
Depending on the files you provide, or ask us to make for you, a fee may apply depending on the amount of time artwork creation or alterations may take. We encourage all who are providing files to provide vector files (svg, eps, ai, etc) for seamless alterations where needed.
We keep all your logos and orders on file, making it easy and seamless to reorder items whenever you need them.
At BDC, we strive to ensure your satisfaction with our products. Custom or personalized items may not be eligible for returns unless there is a defect or error on our part.
For pre-decorated items, If you are not completely satisfied with your purchase, you can return the item within 30 days of purchase for a full refund or exchange.
*The item must be in its original condition and packaging.
Please contact our customer service team inquire about any returns or damaged products.